You should now have either an icon on your taskbar or desktop or both, depending on how you approached the last step. Right-click this file and choose “Send To” → “Desktop”. If you prefer a desktop icon, then you will want to right-click on the program in your start menu and choose “Open File Location.” A folder will open and the shortcut to the program will be highlighted in the folder. You can click the icon on the taskbar to open the program. This will put the icon on your taskbar across the bottom of your screen.

Right-click on the program and choose “Pin to Taskbar”.

If you purchased Modeler, you should see “IBM SPSS Modeler 18.1”. For instance, if you purchased SPSS Statistics, you should see “IBM SPSS Statistics 25”. Find the program in the list that matches the name of the program you purchased.

You should see several different IBM SPSS programs show up.

Regardless, if you’re having the issue, this post will help you resolve it. I’ve mostly seen the issue occur on newer operating systems, such as Windows 10 + Creator’s Update or OS X High Sierra and Mojave. Luckily, there is a workaround to this issue for both platforms. I’ve seen this error happen on both Mac and PC. At this point, you’re likely wondering how you can use your software if you don’t have an icon to open it with. However, when you go to run the program and use it, you can’t find a desktop icon to open the program with.

Upon installing an SPSS product (such as Statistics, Amos, Modeler), the installer tells you the installation was successful.

In this post, I’ll detail what the issue is and how to resolve it. One common problem that I hear from our customers with IBM SPSS software is related to missing icons for the program.

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